Please update this discussion if you have any questions, Reel Cowboys. If you purchased Premiere Pro CS6, you would have received a serial number on the package at that time.
The Creative Cloud membership should then be used to license Premiere Pro CS6, which in turn will allow Encore CS6 to be licensed and utilized. If Premiere Pro CC 2018 opens without error, then open Premiere Pro CS6, Reel Cowboys. I would recommend you start by opening Premiere Pro CC 2018 to verify the licensing for the Creative Cloud membership is in place. Once the Adobe PCD and caps.db file have been removed, then please sign back into the Adobe Creative Cloud desktop application. Finally, I asked if they could transfer my membership to a new Adobe ID, which I think will solve it. The screen Serial Number Validation appears when you launch a Creative Suite 6 product. They keep asking what my CS6 serial number is.Not sure if they understand that it comes with Creative Cloud. Please update this public forum discussion if you face any difficulties locating either item, Reel Cowboys. They keep thinking I have to purchase adobe CS6. If so, then please sign out of the Adobe Creative Cloud desktop application, and once signed out remove the Adobe PCD and caps.db file as discussed in solution two of Error: "The serial number is not valid for this product" | Adobe Creative Suite. To confirm you can also open Premiere Pro CS6 without any errors?